1. Contact Details
We are Agratech NW Ltd. Our registered is at Shawclough Mill, Shawclough Road, Waterfoot, Rossendale, Lancashire, BB4 9JZ UK. You can telephone us on +44 (0)1706 211399
If you have any complaints about our service or any products you purchase from us please contact us at sales@agratech.co.uk or write to the address above.
2. Delivery
2.1 We endeavour to dispatch your order to you within the timescale stated, subject to the receipt of cleared funds However, because delay is sometimes outside of the Company's control, time of delivery shall not be of the essence. As such, the Company shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of the products. If you have not received the products within 28 days you may contact the Company by email quoting your order reference number and cancel that order. The Company will refund any money paid by you in relation to that order.
2.2 It is the responsibility of the customer to inspect the products on receipt. The Company will not be liable for loss or damage during transit unless you notify the Company in writing (including email) of the nature of the damage within 3 working days of the date of delivery. The liability of the Company will be limited to the replacement of products damaged or lost, and will credit you with the value of lost or damaged products at the Company's discretion. Under no circumstances shall the Company be liable for consequential loss or damage arising from loss or damage occurring in the course of carriage.
2.3 Failure to advise the Company of non-delivery of goods within 10 days from date for delivery specified in the order will relieve the Company of all responsibility and liability for loss.
2.4 The Purchaser shall inspect the goods immediately on the arrival thereof and shall within 10 days from such inspection give notice in writing to the Company of any matter or thing by reason whereof he/she alleges that the goods are not in accordance with the contract if the Purchaser shall fail to give such notice the goods shall be deemed to be in all respects in accordance with the contract and the Purchaser shall be bound to accept and pay for the same accordingly.
b) It shall be the Purchaser's responsibility to return alleged defective goods to the Company at the Purchaser's expense.
c) PLEASE NOTE - All nozzles are sold as a precision item and are supplied in sealed plastic bags. We are unable to accept returns for any reason on nozzle items where the packaging has been opened as we are then unable to guarantee the accuracy and efficiency of the nozzles.
