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This devise is easy to use once its set up. Following the instructions the software loaded but I could't find the shortcut to launch the software. Needed to contact support who were very helpfull. Apparently I needed to open another application on the disc provided and now all is well. A very neat interface and well worth the money. Technical support is excellent and gives you confinence in purchasing the device knowing expert help is available should you need it.
Verified purchase: Yes | Condition: New
The installation was quick and easy, downloaded the software from the website as per instructions. The first capture device that they sent was faulty. It was dropping lots of frames and the audio sync was way out. I rang support and they quickly sent me a replacement. The replacement kind of worked BUT; 1. The general image quality captured is really bad - unuseable. 2. The audio is also really bad - hugely distorted. There needs to be some way to reduce the gain. I used a high quality VCR and a high spec PC running Windows 10.
Verified purchase: Yes | Condition: New
Handy gadget for copying video to digital, picture quality is good, but I could not get reasonable quality sound. It was like someone was gargling. Had to use the customer service site to get up and running, but I was very pleased with their service. You will have to search web for drivers but they are out there. If sound problem can be resolved this would be excellent .
Verified purchase: Yes | Condition: New
The Adapter looks very well made I was having problems with the software that was supplied Then I notice the piece of paper in the box had installation instructions then all was made clear so all OK The unit works very well and will record stop save in a very simple to use way I use it with a base band CCTV radio receiver to get in onto my computer and laptop for setiing up and recording and save with just a record and stop button
Verified purchase: Yes | Condition: New
Good instructions, easy to set up and run. Pictures are good, the sound quality is a bit mixed. This could be either my cables, or the fact that the VHS tapes I am working on are over 25 years old! I will try some better cables. For years I have been wanting to find some way of converting my old family tapes to DVD. I am now close to achieving that goal. Great product. Excellent value for money. If you have old VHS tapes to convert to Digital, this is a simple, inexpensive solution. The results depend to a great extent on the quality of the original tapes - but worth giving a try, for the memories you could preserve.
Verified purchase: Yes | Condition: New